Isle of Man and the Channel Islands are also excluded from live international streaming. What is SwansTV non-Live version? SwansTV is the club's free video service that includes exclusive behind-the-scenes videos, match highlights, interviews and under live match coverage.
What is SwansTV Live and what does it offer? Live Audio: SwansTV Live offers fans alternative ways to follow matches if they can't attend games with live commentary of every game during the season. Live Video: Live video coverage of games is also available for all domestic and international fans, but there are restrictions on what fixtures can be broadcast due EFL broadcasting rules and regulations.
Live video broadcasts can only be watched on desktop, but can be accessed on mobile and tablet devices via the club's official app.
Live audio commentary is available on all devices. How much does a SwansTV subscription cost? The following is a breakdown of the subscription packages and their costs: Live Video: Seasonal Pass International only.
Live audio commentary is only available to UK users on an annual and monthly subscription basis. Live video is available seasonally, monthly or a one game basis for eligible broadcasts. Will my seasonal or monthly subscription automatically renew? Annual subscriptions will not automatically renew and will expire on the date stated when you sign up.
Individual game packages will expire after the purchased game. They are one-off payments.
What devices does SwansTV Live work on? Live audio commentary can be accessed across desktop, tablet and mobile devices with up-to-date browsers.
Live video streams are only available on the desktop version of the official swanseacity. If you are unsure whether your technology will support SwansTV Live, please contact swanstvlive streamamg.
What are the system requirements? For use of SwansTV Live your device needs to comply with the following minimum system requirements: Processor: 2.
Operating Systems: Windows 8. I'm having issues with my video or audio feed. What can I do? In the first instance please report your technical issues to swanstvlive streamamg.
If there are no issues at the broadcast end, we'll ask you to confirm some details about the device, software and your internet connection.
Please note that it is your responsibility to ensure you are using compatible technology ahead of purchasing a SwansTV Live subscription. How do I get a refund? Refunds can only be issued for people who have reported a technical issue during the game and it proves to be a fault of our providers and cannot be rectified.
Please note that if you do not watch a stream through choice, or don't report a technical issue to customer service during the game, we will not be able to issue a refund. Refunds will not be issued for supporters attempting to access via a VPN or using a smartphone or tablet browser.
Are Carabao Cup games available? Are FA Cup games available? No, they are not permitted under FA broadcast regulations. Please note that fixtures may also be selected by international rights holders apart from Sky Sports. These will also be excluded from live streaming. Under EFL rules, only games that kick off outside the 3pm Saturday window can be live streamed.
Bank Holiday fixtures and those shown live on Sky Sports are also excluded.
Do I have to pay to watch the club's unders fixtures? The club will endeavour to live stream all fixtures free of charge. Do I have to pay to watch the club's non-live content?
SwansTV will still provide a free video service that includes exclusive behind-the-scenes videos, match highlights, interviews and under live match coverage. It is for private, individual use only.
Commercial premises are excluded from the live streaming service. The EFL has a strict monitoring policy in operation and will prosecute any premises illegally streaming live games.
Can I get an illegal feed?
All feeds of the game are monitored by the club and the EFL. The EFL has a strict monitoring policy in operation and will prosecute individuals who illegally stream live games.
Domestic fans travelling overseas will have the same access as international users only if they buy an international subscription to SwansTV Live once abroad. My feed keeps buffering.
What's wrong? Is your connection fast enough? Test your download speed. Results should show a minimum of at least 2Mbps to process streamed content along with usual browsing activities efficiently.
If the game has kicked off and you are receiving this message, please contact swanstvlive streamamg. Will Cup games be live streamed? However, live audio commentary will still be available for all cup games for all our fans worldwide. How do I cancel my subscription? To cancel your subscription, please email swanstvlive streamamg.
Please be advised that three working days' notice is required for cancellation. Cancellation within this period may result in your being charged for the next period. How do I register for the service?
You can register and purchase a subscription by visiting www. If you have any further queries, please contact customer services at swanstvlive streamamg.
What happens if no games are shown in my subscription period? If you are on a monthly package, it is an accepted risk that some months will have more live fixtures than others, so no refund will be given in those cases. While we realise that this might be frustrating, we do not increase costs in months that have lots of games and this is an accepted risk by the club.